Checklist

Hiring a Roofing Contractor Checklist

• If the roof work could be covered by your homeowners’ insurance, be sure that you understand exactly what your policy requires from you so that your claim is not denied. Some roofing contractors can work directly with insurance companies, which can take the hassle out of the project for you, but you should still know your policy’s requirements.
• Ask for references for reputable roofers from friends and neighbors. Most homeowners do not have need for roofing services very often, so you may not know a local company. However, referrals from people you know are the best way to get the high-quality, professional service you want.
• Verify that the contractor is licensed and insured. Ask to see proof of both workers’ compensation and liability insurance. You can also check with local municipal and state authorities to ensure that the needed licenses and insurance are in place.
• Make sure the contractor has a physical address and phone number that you can use to contact them if there are any problems with the project.
• Ask for references from past clients  and follow up with those references to ask about their experience with the roofing company. Ideally, get references for work similar to what you need to have done. (In other words, if you have a tile roof, try to get references from clients who had tile roof work completed. If you need a whole new roof installation, find references like that.)
• As you evaluate the estimates, determine if the contractor offers any warranties on their workmanship in addition to material warranties issued by the manufacturers.
• Be wary of door-to-door solicitations or contractors who offer “too good to be true” deals.  A reputable roofer should be happy to provide you with a detailed estimate and will never pressure you into signing a contract on the spot.
• Pay by check or credit card so you have a paper trail in case there are any issues with billing later on. Some roofing companies offer financing, which is typically done through a lending institution. Be sure to get copies of and save any documentation.
• Get everything in writing! This includes the estimate, warranty information for both the materials and workmanship, the expected start and completion dates, payment schedule, and specifics about the materials that will be used on your project.
• Once you have selected a contractor, get a schedule for when the work will start and when you can expect it to be completed. Understand, though, that roofing work is subject to weather conditions, so assume that the dates are approximations and might vary.
• Do not pay the full amount of any roofing work upfront. A deposit of no more than one-third of the total cost is standard practice in the industry. This protects you in the event that the company does not complete (or start) the work.
• If needed, you should prepare the area around your home for the roof work to be done. Cover any plants that are close to the house, and move outdoor furniture and anything else that might be in the way.
• Though not required, it is suggested that you advise your neighbors of when the work will be done. Roof work can be noisy and disruptive, so they will appreciate the advance warning.
• Decide if you and your family will stay in the home while the roof work is being done. Small children and pets, especially, may be bothered by the loud noise, but many adults also find it better to be off-site until the work is completed.
• Be available while the project is being completed in case the contractor has any questions or needs access to your property, but try to stay out of their way so they can work efficiently and safely.

Hiring a roofing contractor is a big decision but following these simple tips will help ensure that you find a qualified professional who will do a great job on your roofing project!